Frequently Asked Questions

1.Do you take credit cards? 
2.What clothing do we need?
3.How much is the deposit?
4.If some of our party do not turn up do they lose the deposit?
5.What are your terms and conditions?
6.What is the minimum size group?
7.How do I find out your prices without making a firm booking?
8.What notice do you need for booking (shortest time from book to event)?
9.Do you give discounts for large parties?

Answers

1. Yes we take all major credit cards.

2. We provide all necessary overalls, helmets, waterproofs etc. We do not supply shoes, so wear old ones, and preferably old clothes.

3. The deposit is 50% of the total cost of the day.

4. Yes. The whole purpose of the deposit is to confirm a genuine booking. We are a business. Lost deposits from absent customers help to off-set our overheads in the organisation of their events.

5. A 50% booking deposit, with the remainder payable 14 working days before commencement of the events. Deposits are non refundable unless a month's notice is given.

6. One, but only if you come on a day when we already have other groups running. You could join in with a small group to make the numbers up. If we have to set up on a day when we have no one else the minimum numbers are either 10 people or £300 + vat, whichever is the greater

7.By phoning 0870 774 0153 and giving us the amount of people, the events wanted, the venue required, and the date we would then work out a no obligation quote for you, often there and then, depending on the events, or if it is a standard event look on our prices page on the web site.

8. That depends if you want to guarantee the day, you could leave it until a couple of days before, but then find we are fully booked, leaving you with nothing to do. We do have bookings months in advance and it is first come first served. Sometimes it is possible to phone on the day, and fit around other people as long as you can fit in with the events we currently are running that day.